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The City is now accepting special event bookings with new procedures in place to ensure users take t - read more
The City will reopen facilities to organized recreational sports groups on June 26 with new procedur - read more
As our weather improves (we can hope) and with the easing of our isolation, we are able to get outsi - read more
June 12, 2020Re-Opening of FacilitiesThe Town continues to concentrate on the essential services our - read more
The City continues to focus on the essential services our residents rely upon while exercising cauti - read more
June 8, 2020Both the City of Parksville and Town of Qualicum Beach have resumed limited front counte - read more
June 5, 2020Gradual Re-Opening of ServicesFollowing the direction of the Provincial Health Officer, - read more
The City continues to focus on the essential services our residents rely upon and we will continue t - read more
The City of Parksville will reopen the playgrounds in Foster Park and Shelly Creek Park on Friday, J - read more
City Announces Reopening PlanThe City of Parksville has announced plans to restore amenities and ser - read more
June 1, 2020Local businesses are developing reopening plans and are excited to welcome back shoppers - read more
As we look forward to the summer and the gradual re-opening of the Province, we would like to take a - read more
Gradual Return of City ServicesThe City is focusing on the essential services our residents rely upo - read more
The City of Parksville takes COVID-19 (Coronavirus) seriously and follows the direction of the Provi - read more
Message From the MayorWith the "new normal" starting to take shape, Qualicum Beach is seeing more an - read more
May 22. 2020This week many businesses reopened to a new normal and at this time, our governments are - read more
May 21, 2020The City of Parksville is working to safely reopen facilities that were closed to avoid - read more
May 15, 2020BC's Restart PlanThe BC Restart Plan was recently announced, and outlines the gradual ea - read more
May 15, 2020Please stay safe this Victoria Day long weekend. Stay close to home; continue to keep yo - read more
May 14, 2020When Premier Horgan announced BC's Restart Plan last week, he emphasized, "this is not a - read more
May 7, 2020On May 6, Premier John Horgan's announced the BC Restart Plan, a strategy to slowly ease - read more
Staying Well in Uncertain TimesThis week, recognized by the Canadian Mental Health Association as Me - read more
Message from Council So, how are we coping with COVID-19? As with the weather, we watch daily t - read more
April 30, 2020Emergency preparedness is a shared responsibility that begins with making a plan and b - read more
May 1, 2020Our sincere thanks to the dedicated health care workers, first responders, front-line wor - read more
We offer our heartfelt appreciation to the dedicated health care workers, first responders, front-li - read more
April 23, 2020Dr Bonnie Henry's words continue to provide comfort, "All of us need to do our part an - read more
Message from Parksville MayorIt is heartwarming to see our residents coming together to help stop th - read more
April 22, 2020Protection and enhancement of the water supply, a priority for the City of Parksville - read more
Message from the MayorAs we enter our fifth week in this COVID-19 pandemic I want to express my extr - read more
April 20, 2020It is heartwarming to see Parksville residents coming together to help stop the spread - read more
Lets keep the effort going to stop the spread of COVID-19 in our community. The message is the same, - read more
The Parksville Volunteer Fire Department would love to help you celebrate a milestone memory such as - read more
April 15, 2020The City of Parksville continues to ask residents to comply with provincial health ord - read more
April 9, 2020We must continue to do our part while doing our best to support and care for those arou - read more
Council would like to wish you a safe and happy Easter! April 9, 2020We know that these are unu - read more
MESSAGE FROM PARKSVILLE COUNCILIt is unlikely we will return to normal any time soon as we may be in - read more
Message from the MayorAs the weather starts to warm up and the Easter weekend approaches, we automat - read more
On March 25, the Bylaw Enforcement COVID-19 Order came into effect through the office of the Ministe - read more
April 2, 2020On March 12, the City announced that Council meetings are no longer open to attendance - read more
April 2, 2020We all must be 100% committed to doing our part to flatten the COVID-19 curve and to do - read more
April 1, 2020As the COVID-19 pandemic continues to unfold in our country, the Citys focus is on prev - read more
March 30, 2020The City of Parksville is working to share information and operational updates as we c - read more
March 27, 2020A Time to Stay PositiveDuring so much change, one message is ringing out. Stay calm, s - read more
March 27, 2020 The emergency programs for the City of Parksville and Town of Qualicum Beach wor - read more
March 25, 2020 This message is an update for Parksville residents about the COVID 19 pandemic. - read more
March 24, 2020At no greater times than these do we appreciate our front line workers! A huge call ou - read more
March 23, 2020As the coronavirus continues to spread throughout the world, our community is feeling - read more
March 20, 2020As of today, March 20, 2020, we have confirmation that the number of cases of COVID-19 - read more
March 23, 2020Further to our release on March 20 that advised the closure of all playgrounds in the - read more
March 20, 2020Effective immediately and until further notice, all playgrounds in the City of Parksvi - read more
March 19, 2020We wish to assure our residents the City of Parksville continues to respond to the gui - read more
March 17, 2020 The Province of British Columbia and Vancouver Island Health affirm that the ris - read more
March 16,2020On behalf of the Town of Qualicum Beach Council, I want assure you that we understand a - read more
March 6, 2020Recent news stories indicate that the Coronavirus, now known as COVID-19, is continuing - read more
March 17, 2020We recognize there is a tremendous amount of information about COVID-19, including com - read more
March 16, 2020Immediate Closure of City of Parksville OfficesThe City is taking COVID-19 seriously a - read more
March 16, 2020At the request of Mayor Ed Mayne, the following information is being distributed on be - read more
March 12, 2020The City of Parksville is monitoring and responding to the evolving COVID-19 situation - read more
News Release - March 11, 2020On March 11, the World Health Organization declared COVID-19 a global h - read more
News Release - February, 27, 2020Recent stories from national and international news media indicate - read more

EMO What's New

Protection of Our Water Supply
Posted: Apr 22, 2020
April 22, 2020

Protection and enhancement of the water supply, a priority for the City of Parksville and the Englishman River Water Service and is reflected in the mission statement, "An environmentally sensitive use of water to improve fish habitat and domestic water supply." To successfully accomplish this mission requires careful stewardship of both the surface water and groundwater sources. The ERWS water treatment plant supplies water to residents and businesses of the City of Parksville and the Nanoose Bay Peninsula Water Service Area.

The novel coronavirus disease, COVID-19, does not present a threat to the safety of the Englishman River Water Service treated water. The ERWS water treatment plant uses membrane filtration, ultra-violet light (UV) and chlorine disinfection. Benefits include reduced health risks and improved water quality. Membrane filtration removes bacteria and viruses naturally found in surface river water and the ability to deal with spikes in turbidity (muddy water). The plant employs a multi-step treatment process which includes filtration and disinfection to remove and kill viruses, including coronaviruses as well as bacteria and other pathogens. 

The new water treatment plant which began testing in 2019, was commissioned in January 2020 and is well equipped to protect the integrity of the drinking water supply. Island Health issue operating permits to ERWS and we are in compliance with Island Health operating guidelines. 

ERWS has many operating safeguards in place to protect the integrity of our water system: 
  • Emergency response plan for water treatment and water distribution systems. 
  • During the testing period, City of Parksville and Regional District of Nanaimo staff received extensive training and a Level 4 water treatment operator was hired to run the daily operations of the plant. In addition to the Level 4 operator, the plant employs one Level 3 water treatment operator as well as three Level 2 water treatment operators, all capable of providing coverage in an emergency.  
  • The City’s mutual aid agreements include operational support for the water treatment plant from neighbouring governments in the event of an emergency. This could include sharing of skilled/certified staffing for plant operations.
  • Arrangements have been made with other mid-Island local governments which would allow sharing of qualified staff should there be staff shortages during the COVID-19 pandemic. CUPE 401 has agreed there would be no collective agreement barriers to facilitating this need should it arise.
For the assurance of our residents, the virus that causes COVID-19 has not been detected in drinking water. Conventional water treatment methods that use filtration and disinfection, such as those in most municipal drinking water systems, should remove or inactivate the virus that causes COVID-19.


Media contact:
Deb Tardiff, Manager of Communications
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